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Shipping | Returns

ūüĒí¬†SATISFACTION GUARANTEED - EASY¬†RETURNS

-We provide 30 Days Easy Returns! No stress, no worries, just pure happiness! 

 

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We would like you to have a blissful experience with us, and we will do whatever it takes to make you happy and 100% satisfied! Our team is happy to assist you.

If for whatever reason, you decide you are not satisfied, you can easily and quickly contact our friendly customer support to return your item. However, we would like to request that you try our Tiny Waist Cincher Pincher for a minimum of 2 weeks in order to test out whether our product works well for you. Some of our customers have reported seeing great results after 2 weeks, and it may take longer for certain individuals (depending on a host of lifestyle factors). Please give the Tiny Waist Cincher Pincher a good try, our customers have been very pleased with the results!

Shipping

We provide FREE standard worldwide shipping on orders over $75 USD, unless stated otherwise on a product. For orders under $75 USD we provide Standard Shipping priced at $7.95 USD or Insured Shipping at $9.95 USD. We also provide urgent shipping options for select countries. Your order is lovingly packaged, insured and shipped. Estimated delivery times are between 5 to 25 days depending on the country of destination.

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch. We will notify you with the shipping confirmation once your order ships.

*All shipping times exclude clearance/customs delays.

Please note that the customer assumes responsibility for any custom fees that may be incurred incurred from imported products. Once the package leaves the departure country, it is essentially in the hands of the destination country's custom and postal service.

Due to extremely high demand, orders may take up to 3 weeks to arrive to your home. Please be patient, we are doing our very best to fulfill every order that we receive!

Please note if your order includes several items, we may ship them separately and at different times in order to get them to you faster. They may ship directly from our different warehouses. Our shipping confirmation will let you know what item is being shipped with its carrier and tracking information. 

Returns Procedure
Hassle Free Returns

Please contact us via info@getatinywaist.com to notify us of your intent to return a product, or if you simply have any questions at all. Please provide us with pictures detailing the problem/issue as well as a description, or your question. Please note that we do not provide credit on the return shipping costs. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be eligible for return.

Please note all returns will be refunded via store credit in the form of an Tiny Waist E-Gift Card Code. You will be responsible for covering the shipping costs to return your item(s). Items must be sent back within 30 days of the delivery date. Items must be unworn, unwashed, and in original condition (including all paperwork, packaging, accessories) with tags attached. 

Tiny Waist is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.

To complete your return, we require a receipt or proof of purchase. When returning the product to us, please send your good(s) in the original packaging, with all tags attached, to the address provided in our correspondence with you. Returned items will not be accepted if they are not in their original, unused condition. 

Kindly note we pay diligent attention to the finish and quality of the products in our collection. Each product is quality assessed and carefully packaged before being shipped to you. We will not be liable for any damage incurred by not caring for your product correctly.

For our full Online Returns Policy, please click here. 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Return Shipping

To return your product, please send the product back to the address provided in our correspondence with you regarding the return or exchange.

Shipping costs are non-refundable unfortunately.

As a tip, if you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item as insured shipping is safest.