Shipping | Refunds | Exchanges

We provide 30 Days Money Back Guarantee! No stress, no worries, just pure happiness! 

We would like you to have a blissful experience with us, and we will do whatever it takes to make you happy and 100% satisfied! Our team is happy to assist you.

If for whatever reason, you decide you are not satisfied, you can easily and quickly contact our friendly customer support to receive a full refund. However, we would like to request that you try our Tiny Waist Cincher Pincher for a minimum of 2 weeks in order to test out whether our product works well for you. Some of our customers have reported seeing great results after 2 weeks, and it may take longer for certain individuals (depending on a host of lifestyle factors). Please give the Tiny Waist Cincher Pincher a good try, our customers have been very pleased with the results!

Shipping

FREE standard international shipping: 8-20 business days. No minimum purchase required. 

All orders will be dispatched from our warehouse within 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays.

Due to extremely high demand, orders may take up to 3 weeks to arrive to your home. Please be patient, we are doing our very best to fulfill every order that we receive!

Refund Procedure

Hassle Free Returns

Please contact us via info@getatinywaist.com to notify us of your intent to return a product, or if you simply have any questions at all. Please provide us with pictures detailing the problem/issue as well as a description, or your question. Please note that we do not provide a refund on the return shipping costs. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, is damaged or missing parts for reasons not due to our error cannot be eligible for return.

To complete your return, we require a receipt or proof of purchase. When returning the product to us, please send your good(s) in the original packaging, with all tags attached, to the address provided in our correspondence with you. Returned items will not be accepted if they are not in their original, unused condition. 

Kindly note we pay diligent attention to the finish and quality of the products in our collection. Each product is quality assessed and carefully packaged before being shipped to you. We will not be liable for any damage incurred by not caring for your product correctly.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@getatinywaist.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged.

In the rare chance you receive a defective product, We are happy to provide an exchange within 7 days of the original date of delivery. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange. Please contact us immediately via info@getatinywaist.com to notify us of your intent to return or exchange a product. Note shipping costs are non-refundable.

For defective products, please contact us immediately with pictures detailing the problem as well as a description. Product condition and refund validity assessment will be made at our discretion.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Return Shipping

To return your product, please send the product back to the address provided in our correspondence with you regarding the return or exchange.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance as we cannot guarantee that we will receive your returned item as insured shipping is safest.